Refund policy

 NO QUIBBLE RETURNS POLICY

Return your items within 30 days to receive a full refund. Simply send to the below address or return to our stores. Returns are at the customer's cost but do contact us if we can assist with arranging a courier collection for larger items. For smaller/normal parcels we recommend Evri online as a cost effective method of return.

Returns | Design Vintage  | Coombe Barn | Norton Farm | Selborne | GU34 3NB

Unfortunately we are unable to exchange unwanted items with a different item, but you can of course re-order online.

Please ensure all items are packaged securely and sufficiently to withstand delivery. We cannot accept liability for goods lost or damaged in transit. Please take care to fully inspect your items to ensure you are happy with them before disposing of packaging as failure to do so may result in us being unable to refund you.

Refunds will be processed via the payment method used at the time of order. Return postage is at customer's own cost and liability.

If you believe your product is faulty or damaged do get in touch with us on 01243 573852 and we will do our utmost to resolve the situation for you as quickly as possible.

 

Payment Information
We currently accept Visa, Mastercard, Delta, American Express, PayPal and Maestro. All transactions are taken in pounds sterling (£). If your credit card is in any other currency, the rate of exchange will be that of your card issuer and you may be charged an international fee by them. Payment online is in a secure environment provided by Worldpay. We also accept payment by Paypal.